Richard Sheridan

CEO and Chief Storyteller at Menlo


Intro to the Menlo way
Wednesday 9:00 - 17:00
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Experience Menlo’s joyful workplace and methodologies that support our collaborative and innovative business culture. This workshop includes stories recounting Menlo's earliest days and how Menlo has evolved. During the workshop you will learn how we use visual management, what our different team roles and responsibilities are, how we use pairing, and more. This one-day overview of Menlo’s internal process is a great introduction to Menlo's history and culture and how you can apply these things inside of your organization.


Menlo Innovations CEO Rich Sheridan had an all consuming thought during a difficult mid-career in the chaotic technology industry ... 

things can be betterMuch better. He had to find a way. His search led him to books, authors and history, including recalling childhood visits to Greenfield Village every summer. The excitement of the Edison Menlo Park New Jersey Lab served as his siren call to create a workplace filled with camaraderie, human energy, creativity and productivity.

Ultimately, Rich and his co-founder James Goebel invented their own company in 2001 to "end human suffering in the world as it relate to technology" by returning joy to one of the most unique endeavors mankind has ever undertaken:  the invention of software.

Their unique approach to custom software design, they named it High-tech Anthropology® has produced custom software that delights users rather than frustrating them. The programming team creates the software that works every day without the emergencies that are all too common in the tech industry. The process itself is so interesting that almost 4,000 people a year travel from around the world just to see how they do it. Many spend a week or more studying "The Menlo Way" being taught by the Menlonians who love to share their experience and knowledge.

In 2013, Rich and his publisher Penguin Random House took a chance that a business book with the words joy and love on the cover might have impact. They had no idea how the world yearned for such a message. His best selling book, Joy, Inc. - How We Built a Workplace People Love now has Rich traveling the world speaking about joy, creativity, and human energy in the workplace.