The documentation: it is written. Written, edited, reviewed, revised, re-reviewed, approved, approved again, and then published. Success! Thank everything we never have to do that again. Or do we? In a rapidly changing technological world, of course we do. We’ve all had the experience of trying to find documentation for something we’re trying to use and discovering that it’s out-of-date, for a previous version, no longer relevant, or for features that no longer exist. Creating new things is exciting. Maintaining, monitoring, reviewing existing things in the long term is a less exciting venture, but critical to the long-term success of your projects and products. In this talk, I will offer strategies both technical and interpersonal to better maintain and review documentation repositories over the long term.
Kenzie works at the British Columbia Institute of Technology, as a Systems Analyst, Web Developer, Docs Wrangler, and Community Manager. Kenzie has a passion for communication, continuous iterative improvement, and for systemic solutions to systemic problems. Kenzie has previously spoken at PSEWeb, BCNET, Write the Docs, the International Conference on Communication & Media Studies, the Association of Internet Research Conference, Bifrost Conference for Leaders in Tech, DevOpsDays events in various locations, and STC InterChange, and completed a Master's degree in Professional Communication by writing their thesis on prosocial community within Minecraft multiplayer servers. Kenzie is awesome and you totally want to be their friend (offer of friendship void where local laws do not permit, not guaranteed in all circumstances, skill-testing questions required).
