Listening is power. By tuning in and applying self-management and directed curiosity, you can help others solve their own problems. Doing this not only leads to greater ownership but also creates more leaders (rather than “order followers”) in your organization. Heidi Helfand shares practical communication skills so you can become a more available and empowering coworker, friend, and leader.
Heidi Helfand is Director of Engineering Excellence at Procore Technologies, a leading provider of cloud-based applications for construction. She is author of the book Dynamic Reteaming: The Art and Wisdom of Changing Teams which challenges the notion that you need to keep your teams “the same” in order to be successful. Heidi was on the original team that invented GoToMyPC, GoToMeeting and GoToWebinar and AppFolio, Inc., a SAAS property management software company. She is a co-active coach credentialed by the International Coach Federation (ICF).